Teraa Seller Terms

1. Seller identity

• You must provide truthful and accurate information when registering as a seller.
• Your legal name must match the identity document submitted for verification.
• Teraa may request additional identity or business information before or after approval.
• You may not use another person's identity or document to operate a seller account.

2. Business and display name

• Your business or display name is the name buyers see on Teraa.
• A display name must not impersonate another person, business or organization.
• Teraa may require a misleading, abusive or prohibited seller name to be changed.

3. Seller approval

• Submitting an application does not guarantee approval.
• A seller may only publish products after Teraa approves the seller verification.
• Teraa may reject, suspend or request additional verification where necessary to protect the marketplace.

4. Teraa commission

Teraa may charge a commission on successfully completed marketplace transactions. The applicable commission and amount owed will be shown to the seller through Teraa.

• Commission becomes payable only on transactions treated by Teraa as successfully completed.
• The commission rate recorded for a completed transaction remains attached to that transaction even if Teraa changes its rate later.
• A seller is responsible for paying all valid outstanding Teraa commission.

5. Commission payment deadline

Where a completed transaction creates a commission balance, the seller must act on the payment within the deadline displayed by Teraa.

• The standard commission action period is six hours after a transaction becomes completed.
• If the seller requests Teraa payment details before the deadline, time spent waiting for Teraa to respond will not count against the seller.
• Once Teraa provides payment instructions, the seller must follow the new payment deadline shown by Teraa.
• Uploading payment proof pauses enforcement while Teraa reviews that proof.

6. Unpaid commission

• If commission remains overdue without a valid pending payment request or payment review, Teraa may temporarily pause the seller's selling privileges.
• When selling privileges are paused for unpaid commission, the seller's marketplace listings may stop appearing to buyers.
• Listings are not necessarily deleted when selling privileges are paused.
• Selling privileges may be restored after Teraa confirms payment of the required commission.

7. Payment proof

• Payment proof must relate to the payment actually made by the seller.
• Submitting altered, false or unrelated payment evidence may lead to suspension or permanent seller restrictions.
• Teraa may reject unclear or unverifiable proof and request a clearer document.

8. Duplicate and replacement accounts

• Creating another account does not erase unpaid commission, restrictions or serious seller violations.
• Teraa may use identity information and secure fraud-prevention signals to identify possible repeat seller registrations.
• A possible identity match may be flagged for administrator review rather than automatically approved.

9. Listings and transactions

• Sellers must accurately describe products, prices, condition and availability.
• Sellers must not list prohibited, illegal, counterfeit or misleading products.
• Sellers are responsible for fulfilling confirmed transactions and communicating appropriately with buyers.
• Marketplace Rules and Teraa's general Terms of Service also apply to seller activity.

10. Enforcement

• Teraa may restrict seller features, hide listings, request verification, suspend or ban a seller where marketplace rules are violated.
• Where an appeal or review process is available, the seller may use that process to provide additional information.